Welcome to Newquay Health Centre Online Services.
Accessing your medical records online.
You can book and cancel appointments at the Health Centre via “Appointments Online”
Any patient over the age of 16 can sign up for this service as long as they have the relevant forms of identification.
Please ask at reception for details.
Appointments Online - Patient information leaflet
You can view your medical record and order your repeat prescriptions easily and safely
Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday.
- In order to register for online access to your medical record you must;
- Be aged 16 or over
- Read the information below carefully
- Bring your completed registration form (see below) and some identification into the surgery.
Your medical record online
At this stage, information available includes medication, allergies and all coded data such as diagnoses, procedures, immunisations and blood results but will not include any free text added to consultation notes.
Any requests for access to the medical record online will need to be reviewed for suitability by a GP, and for new patient registrations this will be after the records from the previous practice have been received.
For the vast majority of patients there will be no reason to limit access to the record but for some people viewing sensitive information may be distressing and in these cases a GP may decide that granting access would cause the patient harm.
Should this apply to you, your GP will of course discuss this with you.
Please read the patient information carefully before deciding whether you would like to sign up for online access.
Remember, it is your responsibility to keep your information safe, and although it is your choice whether to share login details with a family member or carer, please think very carefully before doing so - as more of the record becomes available online there may be things that you would rather keep private.
If you do share your login details but then change your mind, please let the surgery know and we will reset your account.
How to register
If you wish to apply for Online Services please read the patient information leaflet below then print and complete the registration form and bring it to reception along with your photo ID.
Online Records Access - Patient Information Leaflet
Registration Form for Online Services
You can also register online via one of the links below, however you still need to bring your photo ID to the surgery for your registration to be activated.
There are two websites that can be used to access the clinical record;
Patient Access https://patient.emisaccess.co.uk
Evergreen Life https://e-life.co.uk
Help and support for Online Access.
Newquay Health Centre is not responsible for any of the websites that provide Patient facing services therefore we are limited in the ways we can help should you have difficulty using them. For this reason we recommend that if you are not comfortable using the internet, you should not sign up for online services.
When registering, please ensure your email address is recorded and that you set up your security questions as this can be used to reset your password or login ID should you forget it.
Please note; it is best to ensure each user registers with a different email address as more than one person (such as husband and wife) sharing the same email address can cause problems with resetting passwords etc.
General Information regarding Online Access to the Medical Record
Getting started with GP Online Services
What you need to know about your GP online records
Protecting your GP Online records
Once you are registered for online access to your medical record, you can use the link below.
View your medical record online