In an emergency then please dial 999 and ask for an ambulance.
If you require an urgent or routine appointment then you can either book online, telephone the surgery or come to the reception when we are open. (You will need to register for online booking before you can use this service, please see our Online Services section for more details.)
Urgent and routine appointments can be by telephone or face to face and you can request whichever you feel is more appropriate. If you are unsure then talk to the reception staff who will guide you. They will ask you some questions and will help to direct you to the most appropriate type of appointment. Appointments can be with the doctors, nurse practitioner, minor illness clinic or pharmacist. Please remember that an appointment is usually to discuss a single matter and if you have a lot of problems then please request a double appointment.
Telephone appointments are not always at a specific time and the clinical team will return your call when they have time that day. Please let us know what number to call you on, and any times that you are not available. On occasions however, you may be given a specific time for the telephone consultation and the reception team will inform you if this is the case.
Minor Illness Clinics
Our minor illness clinics are run by specially trained nurses who are able to treat a number of common acute illnesses such as conjunctivitis, sore throats, rashes and chest infections.
If you require urgent medical attention and there are no appointments available you will be able to speak to our Duty Doctoe who will assess your condition over the telephone and book you an emergency slot in surgery if necessary. We will always fit in urgent cases but please try and contact us as soon as possible.
Nurse and Health Care Assistant Appointments
These are all available to pre-book in advance.