NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

Answer Total
Very Good 13677
Good 1773
Neither Good Nor Poor 403
Poor 273
Very Poor 253
Don't Know 76

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Everyone is lovely and helpful , been with practice 34yrs Thursday 20 July 2023
All ways professional and polite Thursday 20 July 2023
Telephone conversation with Dr Walker, excellent advise👍 Thursday 20 July 2023
Easy check in on digital device, short wait in waiting room which wasn’t overcrowded. Dr Schur was on time , and was very welcoming and thorough . Wednesday 19 July 2023
Was seen on time. Very relaxed & friendly receptionist and nurse. Wednesday 19 July 2023
Wonderful doctors who are prepared to spend enough time at appointments Wednesday 19 July 2023
Receptionist was polite, and welcoming. Nurse I saw was excellent, very relaxing and chatty, automatically putting you at ease. Wednesday 19 July 2023
Easy to sign in,appointment was on time and procedure explained in detail Wednesday 19 July 2023
Accessible .Always helpful and considerate . The reception staff are friendly and the doctors have been excellent . Especially Dr Walker and Dr J Quigg Tuesday 18 July 2023
I felt really listened to. Dr Denwood is really kind. Saturday 15 July 2023